No, if you are a refugee or a beneficiary of subsidiary protection, you are not concerned by this account. This account only concerns asylum seekers currently undergoing the Ofpra procedure. For more information about your procedures as a protected person, please consult the FAQ "I am protected by Ofpra".
The Ofpra secure personal digital account is for all asylum seekers, with the exception of applicants under the Dublin procedure, unaccompanied minors and people residing in Overseas territories. The applicants concerned are given instructions at the dedicated asylum application service center (GUDA), once the asylum application has been registered. These instructions, translated into 32 languages, include the logins for the Ofpra portal.
If you are yet protected by Ofpra, you are not concerned by the he Ofpra secure personal digital account.
If you need help or if you encounter a difficulty, you can ask the people who accompany you in the asylum procedure (your accommodation center or the SPADA).
Even if you are free to read the documents put online by Ofpra in your Ofpra secure personal digital account, you can ask the people who are accompanying you to explain the content of these documents and their meaning with regard to the asylum procedure.
After registering my asylum application in GUDA, how quickly can I log in to activate my Ofpra secure personal digital account ?
You can activate your Ofpra secure personal digital account at any time by using the username and key indicated on the notice that will be given to you at GUDA.
It is strongly recommended to activate your Ofpra secure personal digital account within 24 hours of your appointment at GUDA.
Please note: your Ofpra secure personal digital account will be closed by Ofpra at the end of your asylum procedure.
How do I know if I am affected by the ofpra secure personal digital account after my visit to the prefecture / appointment at the GUDA?
If you are concerned by the ofpra secure personal digital account, a notice is given to you by the GUDA when you register your asylum application (or when you are no longer covered by the Dublin procedure).
You must sign this leaflet when it is given to you.
This notice specifies that Ofpra's letters will be notified to you by making these documents available in your ofpra secure personal digital account.
The notice given to you at GUDA includes your identifier (which is your AGDREF number) and a connection key; this key can be used for your first connection only.
During your first connection, you will have to create a password to access your Ofpra secure personal digital account.
Each time you log in, you are invited to update your contact information: phone number and email address. This information is necessary in order to inform you in real time of the documents which are deposited in your User Space. You can modify them in the "Contact" tab of your Ofpra secure personal digital account.
Your connection identifier is your AGDREF number (indicated on your asylum application certificate).
A connection key is indicated on the instructions given to you in GUDA, which can only be used during your first connection; you must then define a permanent password.
If you have lost your password, you can regenerate it by entering your username and the connection key indicated on the notice (even if this is not your first connection to your Ofpra secure personal digital account).
If you have also lost your connection key, you can request to receive it by text or email. Please note: this is only possible if you have already provided your details in the "Contact" tab of your Ofpra secure personal digital account.
If you do not have a mobile phone number or an email address, you are invited to contact the SPADA or the accommodation center responsible for your support.