Introduction

On its website, Ofpra collects and processes personal data about you. Browsing the Ofpra website gives you access to online services and general information about the asylum procedure and Ofpra's activities and missions.

Which online services on Ofpra’s website process personal data ?

• From Ofpra website, as an asylum applicant, you can access your Ofpra secure personal digital account (usager.ofpra.gouv.fr). (Use of the electronic procedure provided for in article R 531-17 of the Code de l'entrée et du séjour des étrangers et du droit d'asile (CESEDA), enabling Ofpra to notify asylum applicants of letters, in particular their invitation to a personal interview and the decision of Ofpra's Director General concerning their asylum application).
• Online services. They enable asylum applicants and beneficiaries of international protection to request a change of their contact details. They also enable them to request copies of their birth or marriage certificates. 

Cookies

To enable you to benefit from the services offered by our site, our site uses cookies. A ‘cookie’ or ‘tracer’ is a set of information, generally small in size and identified by a name, which may be transmitted to your web browser by a website to which you connect. Your web browser will store it for a certain period of time, and send it back to the web server each time you reconnect. Cookies have many uses. For example, they can be used to remember your identifiers or measure the audience of a website. Cookies are stored during your visit to the site according to the choices you have made or may make at any time.
This policy is formulated in application of the following regulations: article 82 de la Loi n° 78-17 du 6 janvier 1978 relative à l'informatique, aux fichiers et aux libertés ; the General Data Protection Regulation known as the ‘RGPD’ (EU Regulation 2016/679 of 27 April 2016) and in particular article 7 relating to the procedures for obtaining consent; the guidelines and recommendations of the CNIL of 17 September 2020 ; the CNIL guidelines of 17 september 2020.
Certain cookies used by our site, which are not subject to your consent, are essential for the site to function properly. These are technical cookies or functional cookies used to facilitate your browsing; to manage the display of the information banner informing you of the deposit of technical cookies; to record your choices relating to cookies.
Please note that the buttons for social networks such as Facebook, LinkedIn and YouTube at the bottom of the page do not generate any cookies, as they are simply links that direct you to these networks when you click on them.

Consent and cookies management

On your first visit to our site, you will be asked to accept or refuse the use of all our cookies and third-party cookies. 

Browser settings

You can configure your web browser so that cookies are stored on your terminal or rejected, either systematically or depending on the sender. You can also regularly delete cookies from your terminal via your browser.
Each browser has a different configuration for managing cookies and your choices. This is described in your browser's help menu, which will tell you how to modify your choices regarding cookies. Please note that if you set your browser to refuse cookies, certain functions, pages and areas of our site that require the use of cookies may not be accessible, for which we cannot be held responsible. To find out more about how to configure your browser software, please consult the website de la Commission nationale de l’informatique et des libertés (Cnil).

Who should I contact to ask a question regarding the use of my personal data or exercise my Data Privacy rights ?

You can contact Ofpra’s Data Privacy Officer (DPO) at the following address dpo[a]ofpra.gouv.fr or contact the National Information Science and Liberties Commission (CNIL).

How long are your personal date stored ?

Personal data collected via Ofpra secure personal digital account is kept for a period not exceeding one year from notification of the decision by Ofpra's Director General.
Personal data relating to requests for copies of certificates and changes of your contact details submitted on the Ofpra website are intended for use by Ofpra staff. They remain on the website only long enough to be transferred to Ofpra's back office, for a maximum of 30 minutes. They are then automatically destroyed once they have been collected by Ofpra.